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This year’s fastest-growing managers face unprecedented challenges—but also extraordinary opportunity. The credit collapse that has nearly halted development, slowed retail expansion to a crawl and sent shoppers retreating to the safety of their closets has also resulted in a flight to management quality.
The pros are back in charge, helping to stabilize distressed assets and improve already healthy ones. From top-ranked CB Richard Ellis to newcomer The Sembler Co., all are seeing opportunities to grow despite—and because of—the difficulties posed by the current economy. They’re spending more time marketing, creating new divisions and upping their leasing efforts, all in an effort to maximize the value of assets for ownership and improve their own bottom lines.
No. 1: CB Richard Ellis Los Angeles-based CB Richard Ellis tops the list with 18.7 million sq. ft. newly under management. “Certainly, the current economic situation provided us with terrific opportunity to pick up leasing, management and disposition contracts,” said Samuel C. Delisi, a senior managing director overseeing the firm’s asset services. 2008 Fastest-Growing Managers The integration of more traditional property-management services with investment sales and retail services have helped the company perform for a variety of owners: global banks and insurance companies, which require debt or equity restructuring; community or local banks, which are grappling with their construction loan portfolio; lenders dealing with the commercial mortgage-backed securities market; and pension funds, which also have restructuring needs, explained Anthony Buono, executive managing director of retail services for CBRE. “The biggest sea change is the boxes being repositioned,” Buono observed. “I’m betting many of these properties have box issues. It’s back to basics, with properties being leased by local and national retailers and a regional grocer.” CB Richard Ellis And, in fact, the current industry difficulties offer another benefit for a firm as large as CBRE, Delisi said. “This is going to give us the opportunity to recruit some of the best leasing people in the business,” Delisi said. “When you have great partners on the leasing side, it helps you on the management side. People look at us as a safe haven.”
CB Richard Ellis
Los Angeles, Calif.
18,750,661 sq. ft.
Jones Lang LaSalle Retail
Atlanta, Ga.
13,748,550 sq. ft.
Fameco Management Services
Conshohocken, Pa.
6,533,516 sq. ft.
General Growth Properties
Chicago, Ill.
2,722,674 sq. ft.
The Sembler Co.
St. Petersburg, Fla.
2,058,969 sq. ft.
Third-Party Retail Management and Leasing Contracts Awarded in 2008
Van Buren Plaza
Coachella, Calif.
38,000 sq. ft.
Lake Forest Village
Lake Forest, Calif.
119,741 sq. ft.
Marina Pacifica Shopping Center
Long Beach, Calif.
291,969 sq. ft.
Kohl Center Westwood
Los Angeles, Calif.
45,140 sq. ft.
Iris Plaza
Moreno Valley, Calif.
34,138 sq. ft.
Margarita Ville
Murrieta, Calif.
60,071 sq. ft.
Hamilton Marketplace
Novato, Calif.
90,671 sq. ft.
Etco Plaza
Temecula, Calif.
63,576 sq. ft.
2930 Faber Street
Union City, Calif.
40,760 sq. ft.
Sushi Moon
Greenwood Village, Colo.
6,000 sq. ft.
Eagleridge Shopping Center
Pueblo, Colo.
281,981 sq. ft.
CityLine at Tenley
Washington, D.C.
87,341 sq. ft.
Promenade at Coconut Creek
Coconut Creek, Fla.
280,000 sq. ft.
Posner Commons Retail
Davenport, Fla.
163,937 sq. ft.
Northside Centre
Miami, Fla.
425,000 sq. ft.
Aloma Bend Crossing - Winn Dixie
Oviedo, Fla.
50,580 sq. ft.
The Shops Around Lenox
Atlanta, Ga.
125,995 sq. ft.
Richmond Plaza
Augusta, Ga.
177,311 sq. ft.
Loganville Crossing - 4743
Loganville, Ga.
21,000 sq. ft.
Loganville Crossing - 4753
Loganville, Ga.
78,849 sq. ft.
Loganville Crossing - 4763
Loganville, Ga.
21,000 sq. ft.
Merchants Festival
Marietta, Ga.
57,000 sq. ft.
1340 Southlake Parkway
Morrow, Ga.
29,440 sq. ft.
Wisdom Pointe
Peachtree City, Ga.
21,885 sq. ft.
Wisdom Pointe - Bldg. B
Peachtree City, Ga.
15,000 sq. ft.
Waiakea Shopping Center
Hilo, Hawaii
231,255 sq. ft.
Safeway at Windward Town & Country Plaza
Kailua, Hawaii
53,503 sq. ft.
Shops at Windward Town & Country Plaza
Kailua, Hawaii
33,639 sq. ft.
Lanihau Marketplace
Kailua-Kona, Hawaii
88,282 sq. ft.
Kona Crossroads Shopping Center
Kailua-Kona, Hawaii
74,846 sq. ft.
Kona Commons
Kailua-Kona, Hawaii
130,000 sq. ft.
Windward City Shopping Center
Kaneohe, Hawaii
210,188 sq. ft.
Kauai Village Shopping Center
Kapaa, Hawaii
113,499 sq. ft.
Shops at Halekuai
Kapolei, Hawaii
56,405 sq. ft.
Ace Center
Kapolei, Hawaii
13,000 sq. ft.
Kahana Gateway Resort Retail Center
Lahaina, Hawaii
59,588 sq. ft.
Algonquin Galleria
Algonquin, Ill.
83,339 sq. ft.
Algonquin Galleria Commons OEA
Algonquin, Ill.
130,948 sq. ft.
Butterfield Plaza I
Aurora, Ill.
236,079 sq. ft.
Butterfield Plaza II
Aurora, Ill.
176,098 sq. ft.
Former Wickes Furniture
Chicago, Ill.
48,000 sq. ft.
Brownsburg Station
Brownsburg, Ind.
217,800 sq. ft.
Echelon
Indianapolis, Ind.
29,451 sq. ft.
INTECH Retail One
Indianapolis, Ind.
19,040 sq. ft.
Lafayette Pavilions I & II
Lafayette, Ind.
404,000 sq. ft.
Metropolis
Plainfield, Ind.
476,984 sq. ft.
Plainfield Crossing
Plainfield, Ind.
91,038 sq. ft.
Plainfield Lot 1
Plainfield, Ind.
14,026 sq. ft.
Sycamore Terrace I & II
Terre Haute, Ind.
285,000 sq. ft.
Porter Vale Phase - Phase I
Valparaiso, Ind.
733,107 sq. ft.
119th Street Plaza
Olathe, Kan.
47,379 sq. ft.
Kentlands Square Shopping Center
Gaithersburg, Md.
240,683 sq. ft.
Cranberry Square Shopping Center
Westminster, Md.
140,273 sq. ft.
Hartford Corners Shopping Center
Delran, N.J.
255,069 sq. ft.
TOPS Plaza
Edison, N.J.
100,000 sq. ft.
17th Century Associates
Paramus, N.J.
38,215 sq. ft.
Sea Girt Center
Sea Girt, N.J.
54,968 sq. ft.
Spring Mountain Center
Las Vegas, Nev.
143,382 sq. ft.
Shanalee Plaza
Las Vegas, Nev.
90,961 sq. ft.
Southwest Marketplace
Las Vegas, Nev.
184,285 sq. ft.
American Honda
Akron, Ohio
30,000 sq. ft.
Value City
Alliance, Ohio
100,000 sq. ft.
Tower Place Mall
Cincinnati, Ohio
71,038 sq. ft.
Bridgewater Falls
Hamilton, Ohio
650,000 sq. ft.
Wadsworth Ford
Wadsworth, Ohio
19,740 sq. ft.
18525 Warrensville Heights
Warrensville Heights, Ohio
110,390 sq. ft.
Collier Town Center
Collier Township, Pa.
68,406 sq. ft.
Ladera Bend - Retail
Austin, Texas
35,000 sq. ft.
Crestview Station
Austin, Texas
66,000 sq. ft.
Bryan Towne Center
Bryan, Texas
395,400 sq. ft.
Midway Mills
Carrollton, Texas
73,939 sq. ft.
Bennigan’s Grill & Tavern
Mesquite, Texas
9,000 sq. ft.
Redwood Plaza
Salt Lake City, Utah
104,211 sq. ft.
Subtotal: U.S.A.
9,559,628 sq. ft.
Total: U.S.A. Partners
2,101,158 sq. ft.
Total: Canada
83,628 sq. ft.
Total: Europe
539,739 sq. ft.
Total: India
1,340,000 sq. ft.
Total: China
1,713,231 sq. ft.
Total: Australia
3,413,277 sq. ft.
Total for 2008
18,750,661 sq. ft.
No. 2: Jones Lang LaSalle Retail
Second-ranked Jones Lang LaSalle (13.7 million sq. ft.) began marketing its distressed property receivership services early, to great success.
Receiverships and foreclosures increased in third- and fourth-quarter 2008, leaving the new owners unhappily in charge of real estate they never expected to manage. Other lenders want the original owners to work out financial problems if at all possible, with JLL providing the needed management and leasing duties.
“You need to go in, solidify and stabilize the asset,” said Greg Maloney, president and CEO of Atlanta-based Jones Lang LaSalle Retail. “We put together a budget, try to stabilize a merchandise mix and grow the revenue where we can.”
This year, he added, should see an increase in its open-air management portfolio (now 5.2 million sq. ft.), as those owners also seek experienced hands to keep projects leased or improve them for sale.
“This is a great opportunity for people to go out there and make money,” Maloney said.
Third-Party Retail Management and Leasing Contracts Awarded in 2008
| Casselberry Collection | Casselberry, Fla. | 89,186 sq. ft. |
| Shoppes of Kissimmee | Kissimmee, Fla. | 74,230 sq. ft. |
| Tallahassee Mall | Tallahassee, Fla. | 965,000 sq. ft. |
| 100 Peachtree | Atlanta, Ga. | 12,000 sq. ft. |
| Lindbergh City Center | Atlanta, Ga. | 33,000 sq. ft. |
| Paradise Shoppes of Hammond Crossing | Cumming, Ga. | 27,000 sq. ft. |
| Barrett Market Center | Kennesaw, Ga. | 17,266 sq. ft. |
| Progressive Light Building | Kennesaw, Ga. | 20,000 sq. ft. |
| Macon Mall | Macon, Ga. | 1,442,000 sq. ft. |
| Paradise Shoppes of Monroe | Monroe, Ga. | 23,500 sq. ft. |
| Paradise Shoppes of Perry | Perry, Ga. | 72,200 sq. ft. |
| Mount Berry Square Mall | Rome, Ga. | 478,000 sq. ft. |
| 35 W. Wacker | Chicago, Ill. | 800 sq. ft. |
| Richmond Square | Richmond, Ind. | 420,000 sq. ft. |
| Boscov’s at White Marsh Mall | Baltimore, Md. | 220,000 sq. ft. |
| Boscov’s at Marley Station | Glen Burnie, Md. | 274,000 sq. ft. |
| Boscov’s at Owings Mills | Owings Mills, Md. | 293,000 sq. ft. |
| Northland Center | Southfield, Mich. | 1,800,000 sq. ft. |
| Crestwood Mall | Crestwood, Mo. | 1,100,000 sq. ft. |
| Burlington Square Mall | Burlington, N.C. | 412,000 sq. ft. |
| Ballantyne Village | Charlotte, N.C. | 140,000 sq. ft. |
| Christenbury Corners (ground-up) | Charlotte, N.C. | 348,100 sq. ft. |
| Colonie Center | Albany, N.Y. | 1,338,000 sq. ft. |
| Boscov’s at South Hills Village | Bethel Park, Pa. | 264,900 sq. ft. |
| Boscov’s at Oxford Valley | Langhorne, Pa. | 181,000 sq. ft. |
| Boscov’s at Monroeville | Monroeville, Pa. | 263,700 sq. ft. |
| Boscov’s at Montgomery Mall | North Wales, Pa. | 182,500 sq. ft. |
| Paradise City | Myrtle Beach, S.C. | 350,000 sq. ft. |
| Bradley Square Mall | Cleveland, Tenn. | 385,000 sq. ft. |
| The Shops of Saddle Creek | Germantown, Tenn. | 142,000 sq. ft. |
| Hickory Ridge | Memphis, Tenn. | 855,000 sq. ft. |
| West Oaks Mall | Houston, Texas | 1,100,000 sq. ft. |
| LaCenterra at Cinco Ranch | Katy, Texas | 425,168 sq. ft. |
| Total for 2008 | 13,748,550 sq. ft. | |
No. 3: Fameco Management Services
Plymouth Meeting, Pa.-based Fameco, which ranked third with 6.5 million sq. ft., has based its growth on a twofold strategy: strong leasing and management, said Larry Zipf, president, Fameco Management Services.
“The leasing piece is driven by our retail relationships,” Zipf said.
Fameco Management Services
Third-Party Retail Management and Leasing Contracts Awarded in 2008
| Acme Sublease (Absecon) | Absecon, N.J. | 44,824 sq. ft. |
| Acme Sublease (Bordentown) | Bordentown, N.J. | 38,550 sq. ft. |
| Habitat at Brick | Brick, N.J. | 27,000 sq. ft. |
| Former Bob Evans Restaurant | Burlington, N.J. | 5,902 sq. ft. |
| Former Bob Evans Restaurant | Cherry Hill, N.J. | 5,806 sq. ft. |
| Former Toys “R” Us | East Brunswick, N.J. | 218,000 sq. ft. |
| Summerhill Marketplace | East Brunswick, N.J. | 83,856 sq. ft. |
| Elizabeth Ave. Redevelopment Site | Elizabeth, N.J. | 30,076 sq. ft. |
| Stop & Shop Emerson | Emerson, N.J. | 109,000 sq. ft. |
| Franklin Lakes Shopping Center | Franklin Lakes, N.J. | 6,000 sq. ft. |
| Mansfield Plaza | Hackettstown, N.J. | 156,000 sq. ft. |
| Former Bob Evans Restaurant | Hamilton, N.J. | 5,050 sq. ft. |
| Hamilton Commons - Route 130 & Kuser Road | Hamilton, N.J. | 305,000 sq. ft. |
| Hazlet Plaza | Hazlet, N.J. | 100,000 sq. ft. |
| Tweeter-NY Golf Retail Center | Lawrenceville, N.J. | 8,000 sq. ft. |
| Linden Shopping Center | Linden, N.J. | 50,000 sq. ft. |
| Clover Square | Mercerville, N.J. | 179,195 sq. ft. |
| The Renaissance Building | Merchantville, N.J. | 7,820 sq. ft. |
| Middletown | Middletown, N.J. | 4,500 sq. ft. |
| 574-584 Ridge Road | North Arlington, N.J. | 15,500 sq. ft. |
| Scotch Plains - Terrill Road New Retail Development | Scotch Plains, N.J. | 4,800 sq. ft. |
| Mill Creek Center | Secaucus, N.J. | 50,000 sq. ft. |
| Westfield | Westfield, N.J. | 3,000 sq. ft. |
| Stony Point | Stony Point, N.Y. | 50,000 sq. ft. |
| 1020 Old York Road (Former Mellon Bank) | Abington, Pa. | 5,304 sq. ft. |
| The Shoppes at Crossroads | Bartonsville, Pa. | 140,000 sq. ft. |
| 3325 Street Road | Bensalem, Pa. | 41,000 sq. ft. |
| Pizza Hut/Duron Paints Center | Bensalem, Pa. | 4,400 sq. ft. |
| Clifton Heights 200-226 W. Baltimore Pike | Clifton Heights, Pa. | 21,519 sq. ft. |
| Plymouth Square Shopping Center | Conshohocken, Pa. | 206,369 sq. ft. |
| Stop and Shop - Swedesford | Devon, Pa. | 100,000 sq. ft. |
| Commerce Plaza | Dickson City, Pa. | 39,870 sq. ft. |
| LA Fitness | Easton, Pa. | 38,000 sq. ft. |
| Tinicum Former Bank Branch | Essington, Pa. | 15,625 sq. ft. |
| 131 Lincoln Highway | Fairless Hills, Pa. | 11,880 sq. ft. |
| Hatboro 212 S. York Road | Hatboro, Pa. | 8,700 sq. ft. |
| Hatfield Crossing | Hatfield, Pa. | 11,000 sq. ft. |
| Route 6 Plaza Pad Site | Honesdale, Pa. | 125,000 sq. ft. |
| Acme Sublease | Kennett Square, Pa. | 48,947 sq. ft. |
| Penske KOP | King of Prussia, Pa. | 20,000 sq. ft. |
| Five Points Plaza (Condo Unit #8) | Lansdale, Pa. | 2,000 sq. ft. |
| Towamencin Shopping Village | Lansdale, Pa. | 132,916 sq. ft. |
| Lebanon Valley Mall | Lebanon, Pa. | 402,440 sq. ft. |
| Nazareth Crossing | Nazareth, Pa. | 30,000 sq. ft. |
| Marketplace at Oaks | Oaks, Pa. | 500,000 sq. ft. |
| 23rd Street Retail Development | Philadelphia, Pa. | 28,000 sq. ft. |
| 4319 Main Street - Manayunk | Philadelphia, Pa. | 3,000 sq. ft. |
| Blue Grass Plaza | Philadelphia, Pa. | 87,300 sq. ft. |
| Former Molasses Creek | Philadelphia, Pa. | 1,400 sq. ft. |
| Northeast Lincoln Mercury | Philadelphia, Pa. | 24,000 sq. ft. |
| Pennrose Park | Philadelphia, Pa. | 45,000 sq. ft. |
| Red Lion Road (Abrams) | Philadelphia, Pa. | 35,000 sq. ft. |
| 124 Main Street (Former Sovereign Bank) | Phoenixville, Pa. | 5,040 sq. ft. |
| Restaurant | Plymouth Meeting, Pa. | 10,000 sq. ft. |
| Kenhorst Plaza | Reading, Pa. | 161,424 sq. ft. |
| Reading Mall | Reading, Pa. | 59,829 sq. ft. |
| The Mall at Steamtown | Scranton, Pa. | 563,774 sq. ft. |
| 11 Bishop Avenue | Secane, Pa. | 2,400 sq. ft. |
| 820 Bethlehem Pike | Spring House, Pa. | 112,211 sq. ft. |
| Cutler Plaza | Springfield, Pa. | 30,000 sq. ft. |
| Marple Crossroads | Springfield, Pa. | 450,000 sq. ft. |
| Springfield Square Central | Springfield, Pa. | 45,397 sq. ft. |
| Springfield Square North | Springfield, Pa. | 95,114 sq. ft. |
| Springfield Square South | Springfield, Pa. | 75,486 sq. ft. |
| Shops at 69th Street | Upper Darby, Pa. | 800,000 sq. ft. |
| Hollywood Video Pad in Center Point Place | Warminster, Pa. | 6,000 sq. ft. |
| Warrington Plaza | Warminster, Pa. | 87,226 sq. ft. |
| 4703 Hamilton Blvd. | Wescosville, Pa. | 3,318 sq. ft. |
| Triangle Plaza | Wilkes Barre, Pa. | 48,200 sq. ft. |
| Verdae Village | Greenville, Pa. | 241,548 sq. ft. |
| Denton Towne Crossing | Denton, Texas | 100,000 sq. ft. |
| Total for 2008 | 6,533,516 sq. ft. | |
And that will be useful, as the opportunity continues to grow as the store stock shrinks, even in the relatively insulated greater Philadelphia and mid-Atlantic areas.
“You have a ton of big-box availability,” said Brandon Famous, CEO, Fameco Real Estate. “There are certainly more leasing assignments ahead.”
Management opportunities also abound, as beleaguered owners look to outsource those duties due to the company’s experience and expertise, as well as its ability to reduce costs by pooling contracts for supplies and labor.
“Sometimes a regional landlord gets a little nervous when he has more vacancy than he expected,” Famous noted. “And then there’s Fameco.”
No. 4: General Growth Properties
General Growth Properties’ management division has continued to grow despite its financial difficulties, adding 2.7 million sq. ft. to place fourth. Its most recent contract, announced in mid-November, awarded it management, leasing and marketing responsibility for Western Development Corp.’s Towson Commons in Towson, Md. The center is located near Chicago-based GGP’s Towson Town Center.
General Growth Properties
Third-Party Retail Management and Leasing Contracts Awarded in 2008
| University Mall | Tampa, Fla. | 1,237,576 sq. ft. |
| Kapolei Commons | Kapolei, Hawaii | 610,000 sq. ft. |
| Kings’ Shops | Waikoloa, Hawaii | 93,517 sq. ft. |
| Towson Commons | Towson, Md. | 330,549 sq. ft. |
| Branson Landing | Branson, Mo. | 451,032 sq. ft. |
| Total for 2008 | 2,722,674 sq. ft. | |
“General Growth has the experience and expertise to oversee the operations of a unique, mixed-used property like Towson Commons,” said Ben Miller, president, Western Development Corp., in the press release announcing the appointment. “Since 2007, GGP has successfully managed The Shops at Georgetown Park for us, and we are pleased to bring them on board for this additional project.”
Other properties brought into the management portfolio are University Mall in Tampa, Fla.; Branson (Mo.) Landing; Kapolei (Hawaii) Commons; and Kings’ Shops in Waikoloa, Hawaii.
No. 5: The Sembler Co.
Another method of increasing business is to retain management of a property that’s been sold, as Sembler Co. can attest. The St. Petersburg, Fla.-based company placed fifth this year with 2.0 million sq. ft. of new third-party contracts.
In October, Sembler announced it had sold its 1 million-plus sq.-ft. Winter Garden (Fla.) Village to Cole Real Estate Investments for $180 million. Cole, which placed first in the fastest-growing acquirers’ category for 2008, then retained Sembler to manage the property.
The Sembler Co.
Third-Party Retail Management and Leasing Contracts Awarded in 2008
| Coral Walk | Cape Coral, Fla. | 102,612 sq. ft. |
| Promenade at Naples Centre | Naples, Fla. | 159,966 sq. ft. |
| Alderman Plaza | Palm Harbor, Fla. | 95,937 sq. ft. |
| Winter Garden Village | Winter Garden, Fla. | 1,149,924 sq. ft. |
| Cumming Town Center | Cumming, Ga. | 310,192 sq. ft. |
| Las Piedras | Las Piedras, Puerto Rico | 119,728 sq. ft. |
| Plaza San Francisco | San Juan, Puerto Rico | 120,610 sq. ft. |
| Total for 2008 | 2,058,969 sq. ft. | |
“We have picked up third-party from other owners” as well, said Greg Sembler, CEO. “We were pretty fortunate last year. We developed a lot of property in Florida. But things are difficult right now, hence our focus on third-party management.”
The company recently brought Stevens Tombrink on to fill the newly created post of VP business development to expand the firm’s third-party portfolio. The opportunity should continue to grow, even as the economy stabilizes and development begins to pick up, Sembler said.
“There’s $1.5 trillion of commercial real estate development” extant, Sembler noted, much held in CMBS pools that will have to be refinanced sooner rather than later. Those new owners may need third-party managers.


