Houston – Men’s Wearhouse is building on an existing implementation of Manhattan Associates’ order management solution with Manhattan's order management and store inventory management solutions.
For years at Men's Wearhouse, Manhattan's order management solution has provided real-time inventory checks and order promising at the time of cart checkout. These integrated services have helped to lower order cancellation rates. In addition, Manhattan order management currently powers an in-store "save the sale" solution, allowing store associates to place orders against online inventory on the same point-of-sale tickets as cash and carry items.
"We've worked with Manhattan on many fronts over the years, including planning, replenishment, warehouse management and, of course, order management," said Hyon Park, CIO, The Men's Wearhouse. "When our business required that we roll out the next set of omni-channel capabilities, taking advantage of the capabilities already in Manhattan's order management solution was the obvious choice."